Guarantee of Customer Data Protection
The Hotel Estoril Eden is guided by the quality services that it provides to its clients and, simultaneously, fulfilling all the legal obligations to which it is subject. It is in this sense that we address this communication asking you to help us comply with the General Regulation on Data Protection.
The collection, use and updating of my data for the following purposes:
1) Disclosure of the products, services, prices and events of the Hotel;
2) Provide an ever better experience and customer service for the knowledge we have about them;
3) Reservation management;
4) Guarantee the payment of the services rendered by us and the related legal obligations;
5) Promotion of the hotel through electronic platforms, namely facebook and website.
The data collection of children is done in a bidding form whenever they are over 16 years of age. In all other cases, the Hotel Manager guarantees that he will not carry out any treatment unless expressly authorized by the holder of the child's parental responsibilities and for the exclusive time of the stay.
The client's consent will remain valid, unless there is express written opposition to the use of the data for the purposes described above.
The data collected in a consented form and destined for the above purposes are not transferred to any entity external to the Hotel Estoril Eden except in the following situations:
1) Social networks and website;
2) Golf do Estoril - Reservations upon request
The data you have provided and collected by us will be kept for a maximum period of 5 years after the last stay at Hotel Estoril Eden.
Once the data have been made public, it may be unreasonable to ensure that they are erased and / or rectified, even if technical measures (using available technology) are used to inform those responsible for the effective handling of personal data of that the data subject requested deletion of the links to these personal data, as well as copies or reproductions thereof.
The Client, being the holder of the data, has the right to access all his data. Italso has the right to demand its limitation, rectification, opposition or erasurewithin the limits legally imposed.
The Client, as holder of the data, also has the right to withdraw his consent for the processing of the data at any time. This change in consent does not compromise the lawfulness of the treatment made on the basis of the consent previously given.
When it proves technically feasible, the Customer may request the portability of his data to another responsible for treatment, and they will be kept only for the exercise or defense of complaints.
Also for this purpose (single effects of declaration, exercise or defense of a right in a judicial process), the data may be retained when exercising some of the rights identified above.In the event that you wish to exercise these rights or for any other additional question concerning the protection of data and its treatment, you should contact the responsible person in writing through the contact indicated above. You will always be asked for proof of the identity of the data subject. In addition, and if at any time you consider that your rights have not been duly taken care of, you may file a complaint with the National Data Protection Commission. You can also find additional information by consulting the Commission's website.